Frequently Asked Questions Q: What are your payment terms? A: We accept T/T, PayPal, and other convenient payment methods. Q: When can I expect delivery of my order? A: Typically, it will take us 45 days to complete production for you. Q: If I require something that you currently do not offer, can you create it for me? A: Absolutely, we offer customization options to meet your specific needs. Q: How do you ensure the quality of your products? A: We rigorously test each ramp prior to packaging to guarantee quality. Q: What is the warranty period for the ramp? A: Our ramps come with a 1-year warranty from the date of shipment arrival. Please note that the warranty does not cover normal wear and tear or misuse. For any warranty-related concerns, please reach out to us directly. Q: What is your annual production capacity? A: We have the capacity to produce 50,000 pieces per year.